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Terms of delivery, payment, return

Website Terms of Use

The Biomedicanna website located at biomedicanna.com is a copyrighted work belonging to Biomedicanna group. Certain features of the Site may be subject to additional guidelines, terms, or rules, which will be posted on the Site in connection with such features.

Website usage restrictions

BY LOGGING INTO THE SITE, YOU ARE BEING COMPLIANT THAT THESE TERMS and you represent that you have the authority and capacity to enter into these Terms. YOU SHOULD BE AT LEAST 18 YEARS OF AGE TO ACCESS THE SITE AND NOT CITIZEN OF THE US. IF YOU DISAGREE WITH ALL OF THE PROVISION OF THESE TERMS, DO NOT LOG INTO AND/OR USE THE SITE.

Access to the Site

Subject to these Terms. Company grants you a non-transferable, non-exclusive, revocable, limited license to access the Site solely for your own personal, noncommercial use.

Parties

Biomedicanna group is addressed as “we” ,”us”, “our company”. The user of the website is addressed as “he”, “customer”, “user”, “account holder”

Privacy PROMISE

We ensure that none of personal data of the user which he used on Biomedicanna web page would be ever shared to any 3rd party. Additionally, we promise that the users data can be forever erased/deleted from our database where it is stored in encrypted (AES encryption) format

Our Rights:

Biomedicanna reserves the right to update these terms at any time except to privacy promise

Your User Account

In order to use most aspects of the Biomedicanna Web Page, user does not need to create an account. Otherwise, creating account you do not need to provide your personal data. We ensure that none of entered shipping or sensitive data will be stored, or disclosed to third parties. All data will be encrypted and stored in a secured and safe environment. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Biomedicanna reserves the right in its sole discretion to set the requirements for, or to suspend, disable, deny access to, or disallow the registration of your Account for any reason. If you believe your inability to access your Account or Biomedicanna has been made in error, please contact our Customer Support team. You acknowledge and agree that Biomedicanna shall not be liable to you or any third party for any termination of your access to the Biomedicanna Web Page. User has an option to erase , delete the account without leaving any personal information on Biomedicanna website. If User is unable to do it himself, he should contact customer support to delete/erase the account

General usage terms

By accepting this agreement users understand the application of any product he is buying from Biomedicanna web page and agrees to not to re sell, or provide it to under age.

Communication

By using Biomedicanna web page you agree to receive communication regarding orders, services, support and promotion unless user has opted out from promotion.
Biomedicanna reserves the right to contact customers in exceptional circumstances and with a personal offer/invitation but not more than two times for the same topic and not more that 2 times a month. All communication happening between user and Biomedicanna should be carried in the polite manner. No rude behavior to be tolerated, in that occasion we reserve the right to end communication and refuse the service.

Charges, Refunds, Billing

You understand and acknowledge that you may incur fees or charges from Biomedicanna (“Charges”). All Charges will be identified in your cart prior to or during checkout, and in your receipt. Such Charges may include some combination of the following:

Item Price.

The “Item Price” of goods and accessories are displayed with that item on the Biomedicanna web page. The displayed Item Price may include discounts, promotions, and price reductions at the sole discretion of Biomedicanna . At checkout, the combined Item Price of goods and accessories is the subtotal of an order as shown in your cart.

Delivery Fee.

Price the customer pays for the packaging and the dispatch of the items. In some circumstances the delivery fee might be waived if the minimum order amount is met

No return policy

Due to privacy reasons we cannot accept returns at this stage of the business

No Refund/Return policy

After the order has been paid in full and confirmed, we will never offer refunds to anyone under any circumstances.

Privacy policy

For the order we only require any UK shipping address, the customer can use any name. We will always ensure that your order is dispatched in a smell-proof professionally packaged and unmarked container/envelope/box. We always respect confidentiality of our clients therefore you can be confident that no one will ever know that you made order from our website. Discretion, accurate count and your solid post-experience are our priorities.

Replacement policy

In the event customer chooses tracked delivery and in the event if you order has been stopped/lost – we will provide replacement free of charge. If tracked delivery status is “delivered” and customer claims that it has not been received – we choose to trust courier provider that. At that stage no refund/replacement would be issued

If customer chooses to use untraceable delivery – no replacement will be provided under any circumstances